A quick explanation of how we can support you, and what we expect from you.
What we want from you
We want you to:
Understand your rights
Say what you think
Make your own decisions about your needs
What we will do
We will:
Arrive on time for meetings.
Call or email you when we say we will
What we need from you
If you have a meeting arranged with us, please try to arrive on time.
If you need to cancel your appointment, please let us know before the meeting. You can text, call or email us. We will be happy to arrange another time or day if needed.
What we can do
We will:
Do our best to answer your questions
Discuss with you what we can help you with
If we cannot give you all or some of the help you need, we will try to find someone who can.
What we cannot do
We cannot:
Make decisions for you
Attend meetings without you
Discuss or send information about you without your permission
When WIASS support will end
Our support will end:
After you turn 25 years old
When we have given you the support and information you need
You can contact us again whenever you need more support or information.
Contact us
Contact us if you have any questions about this process.
Mobile: 07917 504 390
Telephone: 020 8871 8065