Contact us

You can call or email us. We will respond to all calls and emails within two working days:


You can self-refer, if you have parental responsibility, by phone or email.

View our referrals information sheet

Making contact another way

You can get in touch with us by asking another person, service/professional or nursery/school/college (ideally you should be present when someone is contacting us on your behalf) if you would find this helpful.

Before someone gets in touch with us on your behalf, they must get your permission to pass on your name and contact details to us.


All calls/emails and letters received from you are confidential and information is only passed on to other professionals or services with your children, young people, and your permission.

The only time we may have to pass on information without permission is when an individual is or may be at risk or we have a legal duty to do so.

We will listen and try to understand your situation, so we can provide you with the appropriate information, advice, and support.